Transform complex cleaning operations into
a system anyone can manage.
A hotel operations OS that standardizes service quality even in long stays, complex shifts, and multilingual environments.
Training Load
Cut training time by 50%
Video manuals convert tacit knowledge into explicit knowledge, shortening the onboarding process for newcomers.
Quality
Bridge experience gaps with a system
With multilingual manuals and checklists, anyone can achieve the same results.
Multilingual
Real-time translation in 29 languages
Foreign staff can perform tasks accurately from day one.
Dependency
Zero reliance on veterans
Datafication of know-how ensures operations continue even with staff changes.
Problems
Five challenges unique to apartment hotels
Complex operations and training costs directly impact the burden on the field and service quality.
Staytuned resolves this friction through a structured approach.
Complex cleaning timing
Cleaning frequency and stay duration vary by room, making daily schedule management prone to individual biases.
Mixed stay and checkout cleaning
Tasks differ by room, leading to judgment errors and omissions that degrade quality.
High number of foreign staff
Language barriers consume time for confirmations. Even with Japanese staff alone, the training load is heavy.
Time-consuming training
Reliance on verbal, paper, and OJT methods leads to long periods before proficiency. Training costs recur upon staff turnover.
Quality inconsistency
Results vary based on the experience of the person in charge, leading to complaints and significantly impacting review ratings.
A day with Staytuned
The same quality,by anyone's hands.
From video manuals to real-time translations on-site. A day in the life of staff bridging experience gaps through a structured approach.
Understand tasks through video manuals
Learn from the movements of veterans through videos. Absorb tips that cannot be conveyed in writing with subtitles in your native language.
Start operations regardless of language
App instructions are automatically translated into your native language. Even with language differences, you can be a valuable asset from day one.
Resolve uncertainties instantly with translation chat
Ask questions to leaders in real-time translation at the moment you get lost on-site. Minimize back-and-forth confirmations.
The system clearly instructs on task details
What to do, stay cleaning or checkout cleaning? All instructions are in the system.
Same quality regardless of who is in charge
Bridge the experience gap with a system. Both newcomers and veterans will achieve consistent results.
staytuned / staff / today
Manual Library
Videos assigned for today
Basic Bed Making
JA / EN / VI
Bathroom Cleaning
JA / EN / TL
Kitchen Supplies Replenishment
JA / NE / VI
Translate Chat
LiveLinh (VI)
Phòng 305 hết khăn tắm.
Room 305 is out of towels.
Leader (JA)
Please take 3 towels from the replenishment shelf.
Lấy 3 chiếc từ kệ tiếp tế.
Today's Tasks
Effective Features
Apartment Hotel CleaningFeatures that Work on Site
Three features that enhance and standardize operational quality take center stage. Create an environment where anyone can maintain the same quality.
Multilingual Video Manuals
Multilingual Translation Chat
Task Visualization
Also available
AI Automatically Assigns Tasks
Real-Time Progress
Expected Effects
Bridging the Experience Gap
With a System.
These are representative improvement indicators observed in facilities that have implemented the system. Actual values may vary based on the size and operation of the hotel.
0%
Reduced Training Costs
Reduced OJT burden with videos + translation
0%
Improved Quality Variability
Effects of standardized task instructions
0%
Decrease in Complaint Numbers
Prevention of task omissions and misinterpretations
0%
Elimination of Personalization Score
Independence level of newcomers and multilingual staff
Standardize quality
Are you struggling with complex operations and training costs?
Why not try it at one facility first?
Our dedicated team will support you in creating a system that ensures consistent quality.